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Water company draft business plans published

Posted by: , Posted on: - Categories: water, Weekly stories

Today (Monday 2 October), water companies are publishing draft business plans which set out their proposed spending on infrastructure and improvements to the water system from 2025-2030. We expect Ofwat, the regulator, to scrutinise these plans to ensure they meet legal requirements and government targets, to check families are not paying for what companies should already have done, and to give customers the best value for their money. Final plans will be agreed by Ofwat in December 2024 with changes to bills taking effect from April 2025.

The plans include how companies propose to invest in improving water supply resilience and the environment, helping to make rivers and beaches cleaner, reducing leaks and supply interruptions and tackling issues like storm overflows. In turn, this investment boosts economic growth and creates more jobs across England and Wales.

The Government’s Plan for Water is transforming the water sector through more investment, stronger regulation, and tougher enforcement to deliver the clean and plentiful water the public expects. We have given our regulators additional powers on bonuses and dividends so that billpayers are not rewarding poor performance, and last week it was confirmed that the worst performing water companies must return money to consumers through their bills.

Environment Secretary Thérèse Coffey said:

Major improvements are needed to deliver clean and plentiful water now, and in the future – as the public and government have rightly demanded. As we set out in our Plan for Water, this sector needs more investment, stronger regulation and tougher enforcement to drive the improvements we all need to see.

Funding this transformation requires making decisions for the long term, and water companies will carry out the largest ever environmental investment programme in water company history, investing billions in new reservoirs for new homes, businesses and for our farmers, as well as the £60 billion plan to tackle sewage spills.

We have the cleanest drinking water in the world but there is so much more to be done on other issues which is why we developed our Plan for Water and legislated to give regulators Ofwat and the Environment Agency stronger powers on enforcement and unlimited penalties.

As part of the strengthened statutory process, Ofwat will now independently scrutinise these plans for the next fifteen months to ensure customers are getting the best value for their money and that companies are delivering the improvements we expect. There will be no changes to bills until 2025.

I have been very clear with Ofwat, the regulator, that customers should not pay the price for poor performance and they should use the full powers we have given them on behalf of consumers.

Now is the time for water companies to step up and deliver lasting changes for future generations.

There have been claims about customers paying twice for investment – that is not the case. Ofwat has been clear that customers won’t pay twice for investment that should already have happened. The money that customers have paid through previous bills has been used for existing improvements, with £200 billion invested in the water system since privatisation. Where improvements still need to be made for which companies have already received funding, they will not be granted that funding again. This money from 2025 – 2030 will be used to pay for new improvements – including tackling building new reservoirs, cutting leakage and investing to reduce sewage spills.

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  1. Comment by Christina Aitken posted on

    we have made over the years enough money to these private companies and yes I agree we need to sort out the waste disposal into our seas and rivers IMMEDIATELY, but the cost should come from the money already paid to them as the share holders seem to have taken the money

  2. Comment by Anthony Johnson posted on

    we have been challenging the EA, UU, and OFWAT about our river Douglas that flows through our property since December 2022, without little progress. None of these organisations are fit for purpose and the government only gives lip service to the public, i.e. a toothless government. Does anybody care about pollution and biodiversity!

  3. Comment by John w Baxter posted on

    The water bill paying customers cannot get through the armour that surrounds Ofwat….it protects itself at the expense of consumers who are having to wait 15 weeks or so for their queries to be answered by ccw, the only channel available…..shambolic .
    To date , water companies have ridden roughshod over rules and regulations surrounding the U.K. water industry….what makes any of us believe that AMP 6 or whatever 5 year plan it is will change the service levels delivered to water consumers in the U.K. when we have in the previous 25 years seen every water company hollowed out financially leaving us with an empty shell full of empty promises.